Return Policy:
Last Updated:July 2026
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Return windows
Customers may return an item within 14 days of receiving it,provided the item is in its original condition and packaging.
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Eligible returns
-Items that are significantly not as described.
-Items damaged in transit(photographic evidence required.)
-All rare and error coins are backed by our full money back guarantee
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Non-Eligible Returns
-Items retuned after 14 days
-Items showing signs of use ,damage or tampering after receipt.
-Items where the buyer has simply changed there mind (unless covered by the money back guarantee on rare and error coins)
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How to Initiate a Return
Contact us at
goldenmeraauctionhouse@gmail.com or +27 0833407107 or Whatsapp with your order number and reason for return.We will provide return instructions.
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Return Shipping
The cost of the return shipping is the responsibility of the buyer unless the return is due to our error or a defective or misinterpreted item
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